Sentry Networks is a Newcastle based Technology Provider specialising in
supporting the IT needs of Small to Medium sized businesses right across
Australia.
Steven Begley, the founder and Managing Director of Sentry Networks had a vision
to break from the traditional methodology of the IT industry after spending an
extensive period in IT management in the UK and Europe for large Blue Chip
companies. Steven saw the need for a different approach to support the IT needs
of business.
The two major problems Steven identified were:
- Downtime
- Reactive support
“Our network has never been down since we
changed to Sentry Networks”
Storm McGrath - CEO Kip McGrath
Education Centres
The traditional model known simply as ‘break-fix’ (meaning the IT
provider only fixes issues when they arise) is a highly ‘reactive’ model.
This will also ensure that when a business has an IT related
problem they will receive an invoice.
With the IT industry shrouded in mystery, a business owner
really doesn’t understand in most instances what they are being billed for.
In reality, it is in the best interest of the ‘break-fix’
provider that your network experiences issues, as this is how income is
generated.
The Sentry Networks Difference
Sentry Networks was the first in Australia to offer clients a
Fully Managed Network for a FIXED monthly fee with UNLIMITED support. This
model means that it is in the best interests of Sentry Networks to ensure that
the network is operating at optimum with no downtime. You would no longer be
paying for ‘under–performance’, instead you would have a fixed fee and a team of
Network Administrators on–call to help resolve any issues that arise.
The Sentry Networks Proactive model means that the issues that plague the IT
world no longer exist.
- Downtime –
FACT: “Small to medium sized businesses fritter away anywhere from 2-16% of
their annual revenues because of losses associated with network down-time”
Sentry Networks is so confident in their nearly 5 years of offering Fully
Managed Services that we have a 100% Server Uptime Guarantee.
Downtime can cost business big, Sentry Networks has ‘put their money where their
mouth is’ so to speak & Guaranteed that servers do not go down.
- Proactive Management – Rather than waiting for problems to arise, our
Technicians are actively administering the network to ensure that issues do not
occur. With proprietary technology called SAM (Sentry Alert Monitor), our
technicians in most cases are able to identify and resolve issues before our
clients are noticably affected.
The Sentry Networks model gives fully managed network clients the assurance of
Unlimited Support. There are no maximum usage rules involved, our model truly is
unlimited.
With 24x7x365 Network monitoring our IT professionals work hard to ensure that
clients’ servers, computers, hardware and network experience maximum uptime.
Sentry Networks Team
Steven has surrounded himself in the business with like-minded individuals
who are passionate about providing Proactive Support to Sentry Networks clients.
With IT Technicians dedicated to proactive management our client base suffers few
major problems. Every decision that is made at a management level has our
Support staff in mind so that they are always looking after our clients.
Our friendly Sales team are always happy to drop in on clients to foster the
relationship. We love getting Christmas cards and invites to birthday parties
and we know this is due to the great personal relationship we have with our
clients.
We would ask you to consider whether you are currently receiving all you should
be from your current IT support provider. Whether you are a sole trader with
only one computer and no necessity for a server or a mulit-national with
thousands of employees we invite you to experience the Sentry Networks
difference today.